Advanced HR Administration

//Advanced HR Administration

This course builds on the knowledge of QQI certificate course. Students utilise/develop their existing skills to become trained individuals who have the personality and commitment to provide expert support to their organisations. Companies look to these human resource professionals to manage difficult issues that arise so that focus can be on running the business.

Email: advancedadministration@ccoc.ie          Tel: (021) 4223835

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1 year

QQI Level 6 Advanced Certificate in Administration 6M5013

QQI Component Maths 5N1833 (available as option in evening for learners requiring Maths for progression)

Hotsoft (property management front office package) certificate

530 including QQI examination fees. (Medical card holders exempt from €280)

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Email: advancedadministration@ccoc.ie          Tel: (021) 4223835

Or send us your contact details and your query, and we will be in touch.

Your name
Your email address
Select a course
Your message

1 year

QQI Level 6 Advanced Certificate in Administration 6M5013

QQI Component Maths 5N1833 (available as option in evening for learners requiring Maths for progression)

Hotsoft (property management front office package) certificate

530 including QQI examination fees. (Medical card holders exempt from €280)

Print
  • Administration Practice 6N4169 – Organise meetings and events. Organise business travel and accommodation arrangements. Manage a range of systems to maintain appointments, diary, messaging and mail processing. Appraise current legislation and good practice guidelines on areas such as health and safety and data protection etc.
  • Team Leadership 61948 – Participate in organisational planning and teamwork planning to include setting, specific measurable, attainable, relevant and time-bound (SMART) objectives. Demonstrate team leadership to include team building, supporting team members at different stages of team development, motivation strategies, interpersonal communications etc. Negotiate a plan with team members involving effective delegation of tasks and responsibilities. Lead progress on a work plan taking corrective action to ensure successful completion of the plan.
  • Employment Law 6N4322 – Evaluate the role of employment legislation and institutions in combatting discrimination and harassment to promote equality in the workplace. Apply a comprehensive range of specialised skills and tools to the contract of employment for a range of employee categories/scenarios including terms and conditions, pay and pension etc. Understand collective bargaining and evaluate the role and function of labour relations institutions and trade unions.
  • Spreadsheets 6N4089 – Develop an advanced working knowledge using multiple worksheets, formulas and functions in a Spreadsheet application for many practical uses at work and at home.
  • Human Resource Management 6N3750 –  Generate appropriate recruitment and selection documentation to include job specification, person specification and marking sheets. Devise an interview strategy for a vacancy to include an appropriate interview environment, panel and set of interview questions. Understand training and development procedures in an organisation. Evaluate good performance management and reward systems.
  • Managing People 6N3945 – Utilise a range of communication styles and methods to provide management/staff feedback. Lead through effective delegation. Address skills and motivation deficits amongst staff through strategies such as skills audits, support for continuous professional development, team building exercises etc. Perform effectively and fairly as a team member is a supervisory management role, recognising the importance of being a positive role model.
  • Training Needs Identification and Design 6N3325 – Devise a training plan based on prioritised training needs to include a cost benefit analysis. Conduct a training needs analysis to identify training and development needs and identify TNA outcomes in terms of gaps in knowledge, skills and attitudes. Develop appropriate training content and materials using a range of learning aids to include web based facilities, software, etc.
  • Work Experience 6N1946 – Present a detailed personal skills audit and career plan including personal goals, action points, development opportunities and career paths. Demonstrate supervisory skills and capacities in the workplace.

For entry to Level 6 a full QQI Level 5 Award in a complementary area is required. All applicants are interviewed.

  • Professional guest lecturers
  • One day per week work placement in a Human Resource  setting for the duration of the course which students are required to source themselves
  • Jobs seminar
  • Microsoft Outlook workshop

Excellent progression opportunities to UCC and other Higher Education colleges. Special arrangements in place with CIT (CCPS), Tralee IT and Waterford IT for preferential entry for College of Commerce students. Up to 390 CAO points for any Institute of Technology can be attained by successful completion of this course.

Supervisory roles in administration environments. All students can access the CCOC Jobs Advice Hub. Graduates can subscribe to ‘CCOC college jobs register’ and CCOC LinkedIn Alumni for up to date vacancies and networking.

Last year I did QQI Level 5 Certificate in Office Administration, Medical and Dental Receptionist. I found the College of Commerce most welcoming and the teachers so helpful and encouraging. I gained confidence in myself as a person and found the whole experience helped me in my future career.

Breda Barry, Medical and Dental Receptionist

My experience in the Cork College of Commerce was welcoming and professional. I received excellent tuition and there was a very good support structure. I developed a good exam technique and acquired practical skills which are essential for the modern office. I found the staff to be encouraging, supportive, motivating and caring. My colleagues were also helpful and supportive throughout the course. I am currently employed by the HSE and am happy and confident in my work place. Everything I learned in Essential IT for the Office is relevant for my job on a day-to-day basis.

Sarah RYan, Essential IT for the Office

I was a student of Level 5 Reception and Customer Care. It was a wonderful course where I gained much confidence.The Cork College of Commerce opened up new paths and the experience was invaluable. Overall I would say that the Cork College of Commerce was a wonderful College.

Laura Kirwan, Reception and Customer Care
2017-12-14T15:45:06+00:00 Tags: |