This course provide students with a broad knowledge of the multisector, fast evolving international tourism area. Students receive training in Amadeus ( Global Distribution System) used by travel agents and airlines worldwide. This course also equips students with the IT skills needed to work in travel administration. Practical tour guide training is a feature of the course. The programme is supplemented by regular field trips to tourist attractions, heritage sites and tourist offices
Tel: (021) 4223810
QQI Level 5 Certificate in Tourism with Business 5M5011
QQI Component Maths 5N1833 (available as option in evening for learners requiring Maths for progression)
Amadeus Certificate and a package holiday booking system qualification awarded by the International Academy of Travel
€700 including QQI examination fees. (Medical card holders exempt from €250)
- Tourism Principles and Practice 5N2078 – National and International Tourism. Understand the tourist product of Ireland as a unique destination and how to promote and sell it. Identify a range of international and national tourist attractions. Learn about tourist profiles and how they impact on tourist markets. Extensive field trips and site visits are an integral part of this component.
- Tourism Information and Administration 5N0636 – Work independently in a tourist information office or in the front office of a range of tourism enterprises. Emphasis on providing advice to visitors on coaches, walking tours, places of interest etc.
- Travel Agency Service Skills 5N4970 – Products and services offered by travel agencies. Market research for travel agency. Customer needs and customer focus. Develop a holiday package tailored for specific customer requirements.
- Web Authoring 5N1910 – Construct, test and maintain webpages and sites for the Tourism industry using HTML, CSS and WordPress
- Word Processing 5N1358 – Create and edit documents to a professional standard. Utilise Memos and Mailmerge for streamlining customer communication
- Global Distribution Systems 6N4973 -Make and amend airline reservations using the Amadeus system which is used by travel agencies and airlines throughout Ireland and the world
- Irish Cultural and Heritage Resources 5N1293 – Learn on the move! 10 cultural and heritage site visits incorporating evaluation and illustrating the principles of good heritage management in Ireland. Play an active role in the planning, implementation, presentation and management of a cultural or heritage event.
- Work Experience 5N1356 – Plan, prepare and reflect on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practise employability skills with a view to future planning.
- Communications 5N0690 – Acquire the writing skills needed for the workplace, learn to speak fluently and coherently in a professional setting, develop interpersonal skills and have an understanding of the impact of ICT on society.
- Spanish 4N1178 – An introduction to everyday Spanish language, culture and basic grammar used in everyday situations
Leaving Certificate, LCA or QQI Level 4. Mature students are exempt from Leaving Certificate requirement. All applicants are interviewed.
- Two week work placement
- Training in Amadeus Reservation system
- Professional guest lecturers
- Practical Tour Guide Training
- Field Trips and Site Evaluations
CCOC QQI Level 6 Advanced Certificate in Tourism and Hospitality 6M5012
Excellent progression opportunities to UCC and other Higher Education colleges. Special arrangements in place with CIT (CCPS), Tralee IT and Waterford IT for preferential entry for College of Commerce students. Up to 390 CAO points for any Institute of Technology can be attained by successful completion of this course. See Progressions for details.
Tour operations, reservation agencies, car hire companies, retail agencies, tourist offices, airlines, tour guides, cruise liners, hotels and conference organisers. All students can access the Jobs Advice Hub.Graduates can subscribe to ‘CCOC college jobs register’ and CCOC LinkedIn alumni for up to date vacancies and networking.
The Level 5 Travel & Tourism course led me straight to employment in the Tourism sector. I attended the course as a mature student who had recently returned from spending two years in Australia. Upon returning home, despite already having a degree, I found it difficult to find employment which I felt suited me, so I hoped that doing this course would give me the tools to find such employment. One thing that worried me about doing the course was that all the students would be a lot younger than me, but I was delighted to find that the students in my class were a mix of all ages and nationalities. I made many friends from the class who have I stayed in contact with.
During my year, I learnt a lot about what it takes to work in Tourism. We also visited many heritage sites around the country, my favourite being the Rock of Cashel. At all the sites we visited, the staff gave us an insight into their jobs and how they acquired them. We also received many talks from guest speakers in the sector, giving us tips and suggestions on ways to gain employment in fields such as Tour Guiding and Travel Agencies, among others. When I completed the course, I was told about job opportunities as a tour guide on Spike Island in Cork Harbour. After attending an interview, which I was extremely prepared for having done interview training as part of the course, I was offered a position which I accepted. It was definitely thanks to the Level 5 Travel & Tourism course that I got this job, and I look forward to working in Tourism for many years to come
International Airline Studies was an ideal choice for me. As a person who is big into travelling, it suited me so well, and it made a brilliant foundation for the pathway I intend to take for my future career. It helped me to discover my flair for languages, especially Spanish. I have now gone onto further studies of Spanish as parts of an Arts degree in UCC. I hope to go on and become a translator in airport security or possibly teach Spanish.
From being taught how to cook, wait on people, set up tables and being brought out to visit hotels for experience. We learned so much from this course that helps us with everyday life. This year went too fast. I must say that I am glad to have been a part of this course and that it was the best experience to have been a part of in this college.