- Conflict Management 6N2775 – Gain the knowledge, skill and competence required to critically engage with the theory and practice of conflict management in community settings.
- Human Resource Management 6N3750 – Gain the knowledge, skill and competence in human resource management principles and apply these to the planning, organising, implementation, evaluation and revision of human resource management practices for the attainment of organisational goals.
- Disability Awareness 6N1975 – This module focuses on the lived experience of people with disabilities. Issues such as models of disability, the classification of disabilities, education, law, employment and concepts such as Universal Design and Independent Living are explored among other relevant topics.
- Gerontology 6N3748 – Understand the ageing process and recognise a range of factors that might contribute to physical and psychological decline. Gain an insight into the pathological changes that occur in adulthood and ageing. Explore services and entitlements available to facilitate independent living. Appreciate the importance of providing emotional support through ageing, death and dying.
- Health Promotion 6N2214 – Understand the importance of raising the awareness of health related issues with individuals and within the community. Understand how to effectively evaluate health promotion programmes and organise a health promotion event relevant to the local community.
- Team Leadership 6N1948 – Participate in organisational planning and teamwork planning to include setting, specific measurable, attainable, relevant and time-bound (SMART) objectives. Demonstrate team leadership to include team building, supporting team members at different stages of team development, motivation strategies, interpersonal communications etc. Negotiate a plan with team members involving effective delegation of tasks and responsibilities. Lead progress on a work plan taking corrective action to ensure successful completion of the plan.
- Supervisory Management 6N4329 – Describe the key steps required to recruit staff to include, screening, application forms, shortlisting etc. Devise a system for maintaining work-related records e.g. work rosters and maintenance schedules etc. Learn to train staff drawing on up-to-date industry standards in training . Prepare a departmental budget. Learn to carry out staff evaluation.
- Work Experience 6N1946 (Minimum 60 hours) – Present a detailed personal skills audit and career plan including personal goals, action points, development opportunities and career paths. Demonstrate supervisory skills and capacities in the workplace.
- HSE Safeguarding Vulnerable Persons at Risk Certificate: This 3.5-hour course has been developed by the HSE and delivered by Cork College of Commerce staff. Its primary focus is to inform learners on the guiding practice and procedures to keep vulnerable adults safe in the community and residential settings. The content includes learners being informed of their safeguarding responsibilities, the different types of abuse and neglect and how to recognise them and how to report concerns in line with HSE guidelines. All students receive a certificate on completion at the end of the course.
- MAPA (Management of Actual or Potential Aggression) Certification (Optional): MAPA is a nationally recognised and leading programme, MAPA® is a behaviour management system that teaches skills for assessing, managing, and responding to risk behaviour. The focus is on verbal de-escalation, prevention, and early intervention. Safe physical intervention options are also taught, to be used only as a last resort. The programme gives the learner an effective framework for decision making and problem solving. Learners leave the course equipped with the skills and confidence to champion a culture of Care, Welfare, Safety, and Security. Full attendance is required, and successful participants will be certified for two years.
- Holistic Therapies
For entry to Level 6 a full QQI Level 5 Award in a complementary area is required. An offer of a place on this course is contingent on the applicant meeting the requirements set out here and satisfactory presentation at interview.
Note: This course requires students to be garda vetted.
Excellent progression opportunities including:
- CIT/MTU: Social Care (CR031)
- UCC: Social Science (CK102)
- UCC: Youth & Community Work (CK114)
- WIT: Social Care Practice (WD192)
- WIT: BSc in Applied Healthcare (WD188) – Year 2
Special arrangements in place with CIT/MTU (CCPS), Tralee IT/MTU and Waterford IT for preferential entry for CCOC students. Up to 390 CAO points for any IT can be attained. See Progressions for details.
Supervisory and administrative roles in Nursing homes, hospitals, private homecare sector, intellectual disability environments.
- Duration: September to May
- Fees: €530 including QQI examination fees. (Medical card holders exempt from €280). See Payment for details.
- QQI Level 6 Advanced Certificate in Health Services Supervisory Management Skills (6M4978).
- Work Experience: Students will undertake a block work placement of a minimum of 80 hours in a variety of community and health settings, which they organise themselves. Garda vetting is an integral part of the application procedure for this course. Hepatitis B vaccination is required for work experience in a healthcare setting.