If you would like to expand your knowledge and skills in the tourism sector then this is the course for you. Gain more knowledge and experience of tourism and business subjects and get hands on experience of a Front Office package used widely in hotels in Ireland and abroad.

  • Tourism Policy and Practice 6N2106 – Identify the main markets for Irish tourism and the motivations of tourists. Explore the concept of sustainable tourism. Research the Irish tourism product in order to become with the skills to provide visitors with meaningful information and guidance. Become familiar with major Irish and International tourism related products.
  • Leadership 6N2191  – Manage projects and tasks to include working with a team on a practical project that results in effective team performance. Evaluate leadership styles and draw up a personal leadership plan for a task, project or job with regard to strengths and areas for improvement. Handle group dynamics  and demonstrate leadership skills.
  • Event Management 6N4800 Competently devise, produce, manage and evaluate an event. Understand the importance of organisational, negotiation and communication skills when managing a project and supervising staff as they execute an event. Appreciate the importance of health and safety issues at every stage.
  • Hotel Front Office Supervision 6N0651 – Supervise the administration of all stages of the guest cycle from enquiry through reservation, check in, in-stay, check out and post check out. Promoting up-selling and cross-selling in the hotel front office. Use the advance features of Hotsoft (property management system). Learn about supervising the work of a hotel front office team.
  • Sales and Marketing Management 6N3613 – Devise and after sales service policy for an organisation including interpersonal skills required when dealing with a dissatisfied customer and how new sales opportunities can be created from after sales service. Design sales management techniques to meet the needs of a range of organisations to include appropriate marketing and selling key performance indicators. Estimate the budgets and forecasting for sales and marketing plan.
  • Marketing Communications 6N4370 – Develop an advertising campaign to include setting objectives, identifying target audience, determining budget. Analyse how effective database marketing can improve customer relationships including the impact of the internet, mobile communications and social media as direct marketing tools. Research public relations to include the various PR tools and their effectiveness.
  • Work Experience 6N1946 – Present a detailed personal skills audit and career plan including personal goals, action points, development opportunities and career paths. Demonstrate supervisory skills and capacities in the workplace.

Additional Training:-
CCOC Hotsoft (property management front office package) certificate

For entry to Level 6 a full QQI Level 5 Award in a complementary area is required. An offer of a place on this course is contingent on the applicant meeting the entry requirements set out here and satisfactory presentation at interview.

  • Professional guest lecturers
  • Hotsoft (Property Management/Front Office Package) training
  • Field Trips
  • Site Evaluations
  • One day a week work Placement which students are required to source
  • Leadership/Entrepreneurship workshop with the Entrepreneurs Academy

Excellent progression opportunities including:

  • CIT: Tourism Management Level 7 (CR041) Year 2
  • CIT: Tourism Management Level 8 (CR660)
  • UCC: Arts Level 8 (CK101)

Excellent progression opportunities to UCC and other Higher Education colleges. Special arrangements in place with CIT (CCPS), Tralee IT and Waterford IT for preferential entry for College of Commerce students. Up to 390 CAO points for any Institute of Technology can be attained by successful completion of this course. See Progressions for details.

Hospitality Industry, Tourist Industry, Event Management, Self Employed Professional. All students can access the Jobs Advice Hub. Graduates can subscribe to ‘CCOC college jobs register’ and CCOC LinkedIn alumni for up to date vacancies and networking.

Email: tourism@ccoc.ie          Tel: (021) 4223810

Or send us your contact details and your query.

Your name
Your email address
Select a course
Your message

1 year

QQI Level 6 Advanced Certificate in Tourism with Business 6M5012.

QQI Component Maths 5N1833 and Statistics 5N2066 (available as option in evening for learners requiring Maths or Statistics for progression).

CCOC Hotsoft (property management front office package) certificate.

580 including QQI examination fees. (Medical card holders exempt from €280). See Payment for details.

Print

The Level 5 Travel & Tourism course led me straight to employment in the Tourism sector. I attended the course as a mature student who had recently returned from spending two years in Australia. Upon returning home, despite already having a degree, I found it difficult to find employment which I felt suited me, so I hoped that doing this course would give me the tools to find such employment. One thing that worried me about doing the course was that all the students would be a lot younger than me, but I was delighted to find that the students in my class were a mix of all ages and nationalities. I made many friends from the class who have I stayed in contact with.
During my year, I learnt a lot about what it takes to work in Tourism. We also visited many heritage sites around the country, my favourite being the Rock of Cashel. At all the sites we visited, the staff gave us an insight into their jobs and how they acquired them. We also received many talks from guest speakers in the sector, giving us tips and suggestions on ways to gain employment in fields such as Tour Guiding and Travel Agencies, among others. When I completed the course, I was told about job opportunities as a tour guide on Spike Island in Cork Harbour. After attending an interview, which I was extremely prepared for having done interview training as part of the course, I was offered a position which I accepted. It was definitely thanks to the Level 5 Travel & Tourism course that I got this job, and I look forward to working in Tourism for many years to come

John Goulding, Tour Guide, Spike Island

The ethos of the college is one of progression for all. The teachers offered me continuous support and encouragement throughout the year. My year has opened doors for me to continue at CIT to study Culinary Arts. I would recommend anyone who is unsure about career prospects to contact the college.

Halima Abdulkarim, Professional Cookery

From being taught how to cook, wait on people, set up tables and being brought out to visit hotels for experience. We learned so much from this course that helps us with everyday life. This year went too fast. I must say that I am glad to have been a part of this course and that it was the best experience to have been a part of in this college.

Jovana Jovanovc, Professional Cookery