If you would like to expand your knowledge and skills in the tourism sector then this is the course for you. Gain more knowledge and experience of tourism and business subjects and get hands on experience of a Front Office package used widely in hotels in Ireland and abroad.
- Tourism Policy and Practice 6N2106 – Identify the main markets for Irish tourism and the motivations of tourists. Explore the concept of sustainable tourism. Research the Irish tourism product in order to become with the skills to provide visitors with meaningful information and guidance. Become familiar with major Irish and International tourism related products.
- Event Management 6N4800 – Competently devise, produce, manage and evaluate an event. Understand the importance of organisational, negotiation and communication skills when managing a project and supervising staff as they execute an event. Appreciate the importance of health and safety issues at every stage.
- Hotel Front Office Supervision 6N0651 – Supervise the administration of all stages of the guest cycle from enquiry through reservation, check in, in-stay, check out and post check out. Promoting up-selling and cross-selling in the hotel front office. Use the advance features of Hotsoft (property management system). Learn about supervising the work of a hotel front office team.
- Sales and Marketing Management 6N3613 – Devise and after sales service policy for an organisation including interpersonal skills required when dealing with a dissatisfied customer and how new sales opportunities can be created from after sales service. Design sales management techniques to meet the needs of a range of organisations to include appropriate marketing and selling key performance indicators. Estimate the budgets and forecasting for sales and marketing plan.
- Hospitality Business Systems 6N0650
- Work Experience 6N1946 – Present a detailed personal skills audit and career plan including personal goals, action points, development opportunities and career paths. Demonstrate supervisory skills and capacities in the workplace.
- Communications 6N1950 – builds on the core communications skills gained at level 5 while allowing the learner, working independently and or in a supervisory capacity, to develop such qualities as tact, diplomacy, empathy and patience necessary for communicating with staff/clients in a professional setting.
- English as a Second language ESOL (optional) – 6N3161
- CCOC Hotsoft (property management front office package) certificate
- First Aid: This First Aid workshop will introduce the learner to the principles of First Aid. On successful completion of this course you will be a vital link in the chain of survival. The course includes identifying the role and responsibilities of the first Aider, understanding the principles of infection control. In addition, learners will describe and demonstrate how to assess a casualty- by conducting an initial check, physical examination, by obtaining a SAMPLE history, assessing levels of Response (AVPU) and identifying problems that are an immediate threat to life. Finally, learners will describe the requirements for a handover to other health care practitioners.
For entry to Level 6 a full QQI Level 5 Award in a complementary area is required. An offer of a place on this course is contingent on the applicant meeting the entry requirements set out here and satisfactory presentation at interview.
Excellent progression opportunities including:
- CIT: Tourism Management Level 7 (CR041) Year 2
- CIT: Tourism Management Level 8 (CR660)
- UCC: Arts Level 8 (CK101)
Excellent progression opportunities to UCC and other Higher Education colleges. Special arrangements in place with CIT (CCPS), Tralee IT and Waterford IT for preferential entry for College of Commerce students. Up to 390 CAO points for any Institute of Technology can be attained by successful completion of this course. See Progressions for details.
Hospitality Industry, Tourist Industry, Event Management, Self Employed Professional.
- Duration: September to May
- Fees: €580 including QQI examination fees. (Medical card holders exempt from €250). See Payment for details.
- QQI Level 6 Advanced Certificate in Tourism with Business (6M5012)
- QQI Component Maths (5N1833) and Statistics (5N2066) (available as option in evening for learners requiring Maths or Statistics for progression).
- CCOC Hotsoft (property management front office package) certificate.
- Work Experience: Students will undertake work experience one day per week in a tourist related environment for the duration of the course e.g. hotels, travel agencies, heritage attractions, which they organise themselves.
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The Level 5 Travel & Tourism course led me straight to employment in the Tourism sector. I attended the course as a mature student who had recently returned from spending two years in Australia. Upon returning home, despite already having a degree, I found it difficult to find employment which I felt suited me, so I hoped that doing this course would give me the tools to find such employment. One thing that worried me about doing the course was that all the students would be a lot younger than me, but I was delighted to find that the students in my class were a mix of all ages and nationalities. I made many friends from the class who have I stayed in contact with.
During my year, I learnt a lot about what it takes to work in Tourism. We also visited many heritage sites around the country, my favourite being the Rock of Cashel. At all the sites we visited, the staff gave us an insight into their jobs and how they acquired them. We also received many talks from guest speakers in the sector, giving us tips and suggestions on ways to gain employment in fields such as Tour Guiding and Travel Agencies, among others. When I completed the course, I was told about job opportunities as a tour guide on Spike Island in Cork Harbour. After attending an interview, which I was extremely prepared for having done interview training as part of the course, I was offered a position which I accepted. It was definitely thanks to the Level 5 Travel & Tourism course that I got this job, and I look forward to working in Tourism for many years to come
The ethos of the college is one of progression for all. The teachers offered me continuous support and encouragement throughout the year. My year has opened doors for me to continue at CIT to study Culinary Arts. I would recommend anyone who is unsure about career prospects to contact the college.
From being taught how to cook, wait on people, set up tables and being brought out to visit hotels for experience. We learned so much from this course that helps us with everyday life. This year went too fast. I must say that I am glad to have been a part of this course and that it was the best experience to have been a part of in this college.