If you have been unemployed for some time or wish to retrain or reskill to return to the workplace then this is the course for you. You can learn all of the skills needed to pursue employment in a sector where there are huge opportunities at this time. Study in a supported mentored environment to release your potential. Students participate in site visits and have access to Skillsport online learning.

  • Business Administration Skills 5N1610 – Examine a range of recruitment options for selecting and appointing staff and current employment rights legislation. Maintain a range of documents pertaining to HR management and employees  including employment contracts, attendance records etc. Explore sources of finance for a business including cash-flow. Examine different types of meetings held and complete a range of documentation necessary for the effective function of a meeting. Explain the role of quality systems.
  • Bookkeeping Manual and Computerised 5N1354 – Learn to record business transactions , post to ledgers and draw up a trial balance using both a manual accounting system and a computerised package.
  • Word Processing 5N1385 – Learn to produce professional mailable document. Learn file management and a host of functions including clipart, headers, footers, watermarks, graphics, tabs etc.
  • Spreadsheet Methods 5N1977 – Produce a spreadsheet that meets a simple design specification and is fit for purpose. Learn a range of spreadsheet features such as data and cell formatting techniques, conditional IF statements, financial, date and time functions. Generate a variety of types of graphs from spreadsheet data. Automate routine multi-step tasks through the creation, execution and management of simple macros
  • Communications 5N0690 – Acquire the writing skills needed for the workplace, learn to speak fluently and coherently in a professional setting, develop interpersonal skills and have an understanding of the impact of ICT on society.
  • Reception and Front Line Skills 5N1407– Learn about displaying a professional approach to receiving visitors and using effective customer service skills, upkeep of visitors logbook, dealing  with complaints. Apply a range of general administrative skills within the reception and/or front office context to include  booking and preparing for conference, organising visitors waiting area, arranging appointments, preparing an itinerary, making reservations, providing information to visitors etc.
  • Work Experience 5N1356 – Planning, preparation and reflection on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practise employability skills with a view to future planning
  • Digital Presentations 5N0653 – Design, create and deliver a presentation to include Clip art, video clips, hyperlinks, animation effects and apply transitions and timings for slides. Evaluate the implications of the choice of venue to include lighting, room size, power points, audience size etc.

Additional Training/Workshops

  • FIT Employment supports – CV workshops, interview skills, mock interviews.

Long term unemployed with no previous educational qualification higher than FETAC/QQI Level 4; applicants should be aged 21 and over and in receipt of social welfare payment. Applications through FIT at (021)2428755, www.fit.ie or contact your Local Intreo Centre. Application can also be made directly to the college, through the college website. All applicants are interviewed. An offer of a place on this course is contigent on the applicant meeting the entry requirement set out here and satisfactory presentation at interview and FIT aptitude test.

Excellent progressions opportunities including:

Excellent progression opportunities to other Higher Education colleges. Special arrangements in place with CIT (CCPS), Tralee IT and Waterford IT for preferential entry for College of Commerce students. Up to 390 CAO points for any Institute of Technology can be attained by successful completion of this course. See  Progressions for details.

Graduates are well placed to take up positions in either back or front office administration and customer service within any organization. Graduates have found employment in retail, customer care and general administration.

All students can access the Jobs Advice Hub. Graduates can subscribe to CCOC college jobs register and CCOC LinkedIn alumni for up to date vacancies and networking.

  • Duration: September to May
  • Fees: €250 including QQI examination fees. (Medical card holders exempt from €250). See payment for details.
  • Certification:
    • QQI Level 5 Certificate in Business Administration 5M2468
    • QQI Component Maths 5N1833 and Statistics 5N2066 (available as option in evening for learners requiring Maths or Statistics for progression).
  • Work Experience: Students undertake a block work placement of 2 weeks in a variety of settings e.g. customer service, back office or shared services. Students are encouraged to find their own work experience and will be supported by FIT in this effort. During the course FIT personnel provide backup for work experience, mentor the learners and provide follow up after the work experience has been completed.
  • Click to view, print or download prospectus page.

Email: FITcourses@ccoc.ie          Tel: (021) 4223836

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Heading in to the college on my first day I was nervous, but once I got to know my class mates after a few short weeks. The tutors  made each and everyone of us relaxed, confident and well able for our modules and assignments. Attending the college gave me a new lease of life, and confidence.

Now I am on my new road to the career I longed for, I have not stopped attending the college. As well as working full time, I attend an evening course in Event Management. I have the longing to continue to go on learning for as long as I can and I will, as I have gained so much and all of this is so good for my CV.

Caroline O'Donoghue, Medical Transcript Typist