If you have a compassionate nature and would like to take on the roles and responsibilities associated with the profession of caring then this is the course for you. Learn all of the required competencies and skills but also learn about the importance of issues such as dignity, respect, empathy and confidentiality. Being a care worker is such as important role and this course will prepare you in all of the best ways. A fully equipped nursing/HCA room is used for all of the practical work.

  • Care of the Older Person 5N2706  – Explore how older people change and develop psychologically, physically and socially. Develop practical caring strategies for working with older people.
  • Care Skills 5N2770 – Understand the holistic care of a client over the full life span from birth to death, including areas such as disabilities, mental health, care of the older person and palliative care. Practical instruction in washing, feeding, mobilisation, toileting and grooming. End of life care is included as part of the holistic care.
  • Care Support 5N0758 – Explore roles, responsibilities and entitlements of a care worker. Demonstrate an ability to plan and provide enhanced quality of care.
  • Palliative Care 5N3769 – Enable the learner to develop a holistic approach to caring for persons with a life-limiting illness and their families. Learn effective communication skills that promote a holistic environment. Understand the structure and organisation of palliative care services. Learn to meet the specific needs of a person with a life-limiting illness and respond sensitively to the practical and emotional needs of bereaved families.
  • Intellectual Disability Studies 5N1652 – Equip the learner with the knowledge, skill and competence in the causes, range and effects of intellectual disabilities to develop an awareness of the importance of a social model of support and the role of various professionals in responding to the needs of persons with an intellectual disability.
  • English as a second Language 5N1632 – Improve your use of the English language and learn a wide range of language skills, both oral and written for a variety of situations such as social and work environments.
  •  Safety and Health at work 5N1794 – Equip the learner with the knowledge, skill and competence to promote and maintain safety and health in a work environment.
  • Infection Prevention and Control 5N3734 – Learn how to prevent the spread of infection in the healthcare setting including hand hygiene and standard precautions. Practical instruction in all aspects of practice including cleaning following blood borne spillage and terminal cleaning.
  • Work Experience 5N1356 – Planning, preparation and reflection on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practise employability skills with a view to future planning
  • Communications 5N0690 – Acquire the writing skills needed for the workplace, learn to speak fluently and coherently in a professional setting, develop interpersonal skills and have an understanding of the impact of ICT on society.

Additional Training/Workshops

  • Manual Handling and people moving training and certification (requirement for work experience): Manual handling training is required under Regulation 13 of the 1993 (General Application Regulations) and 1993 Manual Handling Regulations. This training programme is aimed at providing all persons at work with proper techniques when lifting, carrying, loading, pushing and supporting. It provides employees with good work practices such as proper lift Manual Handling Techniques. The course includes being aware of the necessity for safe methods of manual handling to reduce the risk of injury and understanding the need to avoid manual handling by using mechanical aids where possible. Furthermore, assessing the task using the TILE criteria (task, individual, load, environment) and implementing the correct method of lifting ensuring minimal risk to self and co-workers will also be included.  Finally, knowing how to safely execute all relevant workplace manual handling tasks will be demonstrated. A certificate will be issued to learners who successfully complete the course.
  • HSE Safeguarding Vulnerable Persons at Risk Certificate: This 3.5-hour course has been developed by the HSE and delivered by Cork College of Commerce staff. Its primary focus is to inform learners on the guiding practice and procedures to keep vulnerable adults safe in the community and residential settings.  The content includes learners being informed of their safeguarding responsibilities, the different types of abuse and neglect and how to recognise them and how to report concerns in line with HSE guidelines.  All students receive a certificate on completion at the end of the course.
  • Certificate in Adult CPR (Irish Heart Foundation): The College follows the Irish Heart Foundation CPR 4 Schools programme. The programme provides learners with the skills to recognise cardiac arrest and perform hands-only CPR. Following training learners will know how to recognise cardiac arrest and perform CPR and how to assist someone who is choking.  Additionally, they will learn the difference between cardiac arrest and heart attack and how to recognise a stroke. Students receive an Irish Heart Foundation certificate for participation.
  • The Early Identification of Memory Problems in Older Persons (HSELanD)
  • First Aid workshop: This First Aid workshop will introduce the learner to the principles of First Aid. On successful completion of this course you will be a vital link in the chain of survival. The course includes identifying the role and responsibilities of the first Aider, understanding the principles of infection control.  In addition, learners will describe and demonstrate how to assess a casualty- by conducting an initial check, physical examination, by obtaining a SAMPLE history, assessing levels of Response (AVPU) and identifying problems that are an immediate threat to life.  Finally, learners will describe the requirements for a handover to other health care practitioners.

Leaving Certificate, LCA or QQI Level 4. Mature students are exempt from Leaving Certificate requirement. All applicants will be interviewed. An offer of a place on this course is contingent on the applicant meeting the minimum entry requirements set out here, and satisfactory presentation at interview. Note: Prospective students should also be aware that some aspects of this course are physically demanding and should satisfy themselves that they are physically fit enough to undertake it.

Excellent progression opportunities including:

  • CIT: Social Care (CR031)
  • WIT: Applied Healthcare (WD188)
  • UCC: Social Science (CK102)
  • CCOC: Advanced Healthcare (6M2263)

Special arrangements are in place with CIT (CCPS), Tralee IT and Waterford IT for preferential entry for CCOC students. Up to 390 CAO points for any IT can be attained. Go to our Progessions database for exact requirements on progressions for this course.

Nursing Homes, hospitals, agency work, day care facilities, private homecare sector, intellectual disability environments.

All students can access the Jobs Advice Hub. Graduates can subscribe to CCOC college jobs register and CCOC LinkedIn alumni for up to date vacancies and networking.

  • Duration: September to May
  • Fees: €500 including QQI examination fees. (Medical card holders exempt from €250). See Payment for details.
  • Certification: 
    • QQI Level 5 Certificate in Health Services Skills 5N3782
    • QQI Component Maths 5N1833 (available as an option in the evening for learners requiring Maths for progression).
  • Work Experience: Students will undertake a block work placement of four weeks in a hospital or care home setting. Garda vetting is an integral part of the application procedure for this course. Hepatitis B vaccination is required for work experience in a healthcare setting.
  • Click to view, print or download prospectus page.

Email: healthcarelevel5@ccoc.ie            Tel: (021) 4223822

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Last year I did QQI Level 5 Certificate in Office Administration, Medical and Dental Receptionist. I found the College of Commerce most welcoming and the teachers so helpful and encouraging. I gained confidence in myself as a person and found the whole experience helped me in my future career.

Breda Barry, Medical and Dental Receptionist

My experience in the Cork College of Commerce was welcoming and professional. I received excellent tuition and there was a very good support structure. I developed a good exam technique and acquired practical skills which are essential for the modern office. I found the staff to be encouraging, supportive, motivating and caring. My colleagues were also helpful and supportive throughout the course. I am currently employed by the HSE and am happy and confident in my work place. Everything I learned in Essential IT for the Office is relevant for my job on a day-to-day basis.

Sarah RYan, Essential IT for the Office

I was a student of Level 5 Reception and Customer Care. It was a wonderful course where I gained much confidence.The Cork College of Commerce opened up new paths and the experience was invaluable. Overall I would say that the Cork College of Commerce was a wonderful College.

Laura Kirwan, Reception and Customer Care