If you have a passion for organisation and would love to have an admin role in the busy human resources section of a company then this is your course. Get to grips with knowledge on staff training, recruitment, employers rights and responsibilities and all that happens in the industrial relations arena and take that step.

  • Human Resources 5N3586 – Understand the recruitment and selection process. Explore the importance of performance management strategies. Examine the role of training and development. Participate effectively within a group or a team using human resource management tools and strategies. outline the main features of employment legislation.
  • Information and Communication Systems 5N1952 – Create a data capture form. Describe methods of securing data e.g access control, passwords, authentication etc. Explore data protection legislation. Use a range of common ICT terminology including server, dumb terminal, LANs etc.
  • Employment Law 5N3785 – Understand the rights, duties and obligations which regulate the modern workplace. Consider these from both the employer and employee perspective.
  • Communications 5N0690 – Acquire the writing skills needed for the workplace, learn to speak fluently and coherently in a professional setting, develop interpersonal skills and have an understanding of the impact of ICT on society.
  • Spreadsheet Methods 5N1977 – Produce a spreadsheet that meets a simple design specification and is fit for purpose. Learn a range of spreadsheet features such as data and cell formatting techniques, conditional IF statements, financial, date and time functions. Generate a variety of types of graphs from spreadsheet data. Automate routine multi-step tasks through the creation, execution and management of simple macros.
  • Database Methods 5N0783 – Use MS Access to create databases from design specifications under a time constraint. Learn to manipulate information from  databases and retrieve and output in report format
  • Work Experience 5N1356 – Planning, preparation and reflection on work placement. Job finding strategies, CV and personal statement preparation, interview skills. Practise employability skills with a view to future planning
  • Payroll Manual and Computerised 5N1546 – Process the payroll for employees using manual and computerised systems under the cumulative tax system to include gross pay, holidays, unpaid leave, credits etc. Learn about emergency and temporary tax systems and the subsequent transfer to the cumulative tax system. Extract information from completed records to prepare all necessary end-of-period and year-end returns and tax forms for the revenue commissioners
  • Word Processing 5N1358– Learn to produce professional mailable document. Learn file management and a host of functions including clipart, headers, footers, watermarks, graphics, tabs etc.

Additional Training/Workshops

  • Microsoft Outlook Workshop: This workshop demonstrates how to use the internet to compose, send, receive and store electronic mail to include attaching a file to an email and managing email folders.  It also facilitates the learner to explore areas related to browser-based email systems including demonstrating the use of at least one current email software package for example: compose, send, receive, reply, forward, print, store electronic messages and open file attachments, attach a file to an email message and create and manage mailboxes and transfer messages to and from relevant mailboxes.  Furthermore, learners develop an appreciation of email etiquette as regards: content, length, style and tone of composed messages and they set up a web-based email account
  • Digital Marketing: An introduction to the world of digital marketing.  This workshop is designed to enable participants to take their digital campaigns to another level. Learners will understand the difference between traditional and digital marketing, as well as understanding the digital environment.
  • Data Protection: This Data Protection Workshop gives learners an overview of GDPR. The workshop examines was GDPR stands for and gives an understanding of the current data protection rules and obligations.  The learners also receive information on the types of data, the terminology associated with GDPR, the penalties with breaches, storage of data and general do’s and don’ts regarding data.

Leaving Certificate, LCA or QQI Level 4. Mature students are exempt from Leaving Certificate requirement. All applicants are interviewed. An offer of a place on this course is contingent on the applicant meeting the entry requirements set out here and satisfactory presentation at interview.

Excellent progressions opportunities including:

Excellent progression opportunities to other Higher Education colleges. Special arrangements in place with CIT (CCPS), Tralee IT and Waterford IT for preferential entry for College of Commerce students. Up to 390 CAO points for any Institute of Technology can be attained by successful completion of this course. See  Progressions for details.

This course will lead to employment opportunities in the recruitment, human resource and personnel departments in a variety of companies. Successful graduates of the course will be fully qualified to take up employment is any modern office environment.

All students can access the Jobs Advice Hub. Graduates can subscribe to CCOC college jobs register and CCOC LinkedIn alumni for up to date vacancies and networking.

  • Duration: September to May
  • Fees: €500 including QQI examination fees. (Medical card holders exempt from €250). See payment for details.
  • Certification:
    • QQI Level 5 Certificate in Information Processing 5M2067
    • QQI Component Maths 5N1833 and Statistics 5N2066 (available as option in evening for learners requiring Maths or Statistics for progression).
  • Work Experience: Students undertake a block work placement of 2 weeks in an office environment.
  • Click to view, print or download prospectus page.

Email: administration@ccoc.ie          Tel: (021) 4223825

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I studied Human Resource Administration in the Cork College of Commerce.

I was going through a stage where I didn’t know what I wanted to do but I did know that I needed to be doing something. I needed to up my skills as quickly as possible so that I could get into the workforce and this was easiest way I saw to do that. I therefore decided to do a Course on HR Administration.

I was able to gain the skills that I needed to get a full time, permanent job, because the HR Administration course is so broad that it allowed me to get a job in a completely different field. I now work as a Legal Secretary. The course covered all the bases, whether you intend going into the world of work or going on to higher education, you will be well equipped.

I also got the chance to meet some amazing people that I would have never come across otherwise. It has set me on the path that I’m on right now and I am so grateful to the staff and all the teachers for being so helpful and willing to lend their wisdom and expertise at any moment.

All of that made the year an altogether enjoyable one. If you’re looking for a course that combines working with people and a broad knowledge of the world of work, then this is the course for you

Kafayat Elegushi, HR Administration

I found myself going back to education after 10 years, it was daunting but helped me grow and showed me how enjoyable college life can be. I got a full-time job in the dental practice where I did my work experience and am now continuing my education in UCC.

Lesely Ann, Essentials in IT

I was a student of Level 5 Reception and Customer Care. It was a wonderful course where I gained much confidence.The Cork College of Commerce opened up new paths and the experience was invaluable. Overall I would say that the Cork College of Commerce was a wonderful College.

Laura Kirwan, Reception and Customer Care